Amazon Kindle How-To Series - Help! My New Kindle 2 is Frozen!

One thing about electronic devices - they know how to put us in a panic every once in a while! The new Amazon Kindle 2 is no different - it sometimes seems to get possessed by one of those demons in the books stored deep inside it's memory. While the Kindle 2 is a very well designed and durable device, it is subject to strange behavior. The worst of these behaviors is when the Kindle 2 freezes-up. The pages don't turn, the screen saver won't turn-off no matter how many times you "Slide and release the power switch to wake".

There are a few things you can do to "unfreeze" your Kindle 2, but the best cure is a bit of prevention. First, let's get to the "unfreezing". In the Kindle 1 you have a few options to unfreeze your device:

A. Use the keyboard reset - hold down the ALT and SHIFT keys then press the "R" button.

B. Manually reset by remove the back cover and insert a paper clip (GENTLY) into the "Reset" hole to reset and unfreeze the Kindle.

C. Remove the battery (with the unit unplugged), turn on the power button to discharge the power in the Kindle, then reinstall the battery.

Unfortunately the new Kindle 2 does not have a keyboard reset, there is no manual reset using a paper clip, and the battery cannot be accessed. So you have one option left for unfreezing your Kindle 2. That is resetting the device using the Power button.

Before doing this it's a good idea to make sure your Kindle 2 is completely charged. Even if it is "frozen" it should still charge - that is the charging indicator should light when the charger is connected. If the charging indicator does not light-up check your plug and if that's OK contact Amazon Kindle support.

Once you are satisfied that your Kindle 2 is charged it's time to reset. To do this -

1. Remove your Kindle 2 from the charger.

2. Slide the power switch to the right and hold it there.

3. SLOWLY count to 15 (the switch has to be held in-place for at least 15 seconds).

4. Release the switch.

5. What will happen? At first NOTHING so don't panic.

6. After about 5 to 10 seconds the Kindle 2 will flash on and off several times.

7. The Amazon logo will appear along with a progress bar showing the Kindle is restarting.

8. Next the Hope page will load with the ebooks, audio books, and other media you've loaded onto your Kindle.

That's it! You should be back in business ready to read another book.

A few things to remember:

If you only hold the Power button to the right for five to 10 seconds you'll just turn the unit OFF. You have to hold the power button to the right for at least 15 seconds.

If the process above does not work - contact the Amazon Kindle support team. They are very helpful and may be able to do some other trouble-shooting on your device.

Now - how do you prevent your Kindle 2 from freezing in the first place?

Well, unlike the Kindle 1, the Kindle 2 does not like to be completely turned off and on. The unit goes into a screensaver power-down mode when not in use consuming very little power. Try leaving the unit on continually and take advantage of the power-down feature. This seems to prevent freeze-ups for many owners. Ok, ok, if you're flying please turn off your Kindle and wait until you get above 10,000 feet before turning on approved electronic devices. And please disable the wireless feature Kindle while flying!

One other thing you can do to prevent Kindle 2 freeze-ups is to make sure your battery doesn't fall below about 15% to 20% charged. The device seems to work better when the charge is above 20%. You don't have to charge your Kindle 2 everyday - in fact that is NOT recommended unless you need it. Just watch the power indicator and give your Kindle 2 a charge when the battery level falls below 20%.

OK - by now we trust you are back to enjoying your favorite ebook or audio book. Congratulations! You've learned how-to unfreeze your Kindle 2 and prevent future freeze-ups from happening.

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Kindle How-To Series - Loading and Viewing Pictures on Your Kindle E-Book Reader

Your new Kindle wireless reading device is great for holding e-books and audio books but did you also know you can display your pictures on your Kindle? Keep in mind that the Kindle has a gray scale display, not color, so the quality of your pictures won't be great. But, despite that it might be nice to have a few of your favorite pictures for quick viewing on your Kindle.

The process for loading and viewing pictures on your Kindle is not entirely intuitive, but it's not difficult for you to master. Follow the steps below and you'll have more than just books on your Kindle.

1. Get a collection of pictures you want to load on your Kindle. These can be color images but remember that your Kindle will display them as gray scale images.

2. Use a photo editing program to reduce the size of your images before loading them into your Kindle. The Kindle screen can display a picture at a maximum size of 550 pixels high x 450 pixels wide. There is no sense loading large images - which will take-up a large amount of your Kindle's memory - if the image size is limited.

3. Attach the Kindle's USB cable to both your Kindle and your computer.

4. Once the screen letting you know your Kindle is attached to your computer via USB appears you can double-click on your computer's "My Computer" icon.

5. Your Kindle should appear as one of the disk drives attached to your computer.

6. Double-click on your Kindle drive. You will see several folders. One for Audible books, one for documents, and one for music.

7. Add a new folder to your Kindle called "pictures".

8. Open the new "pictures" folder and create one sub-folder for each of the groups of pictures you wish to load onto your Kindle. For example "Moms Birthday" might be one folder and "Summer Vacation 2009" might be another. These folder names will appear on your Kindle's Home Screen so make them descriptive.

9. Open each new sub-folder then copy the pictures you've collected into their appropriate folder.

10. When you are done take a look at your Kindle's screen. If the USB activity indicator at the bottom right side of the screen is not showing any activity you can remove the USB cable from your Kindle.

11. Go to the Home Screen of your Kindle. Press the "ALT" key and the "Z" key at the same time to refresh your Kindle's list of e-books. The screen will blink a few time - when it stops use your "Next Page", "Prev Page" buttons to locate the new picture folders you created in Step 8.

12. Scroll to the picture folder you want to open then press the scroll wheel to select it. The folder will open and in a moment or two your first picture will appear. You can move through your pictures by pressing the "Next" or "Prev" page buttons.

Congratulations! You now know how to make using your Kindle even more enjoyable by being able to carry special pictures with you in your Kindle wireless reading device.

For more complete How-To information, including screen shots of the process described above visit the web address in the resource box below.

Happy reading!

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Amazon Kindle How-To Series - What Could Be New With the Kindle 2?

Amazon has sent-out press releases for a big announcement on February 9th in New York City hosted by Amazon CEO Jeff Bezos. Since the event is being held in the Morgan Library, the big rumor is that the new Kindle 2 will debut. For Amazon this is big news since the Kindle was one of the big bright spots of the depressing 2008 holiday selling season.

One of the other interesting reasons that the Kindle is great for Amazon is that it appears to be incremental sales for the company. During a recent earnings call, Amazon's Jeff Bezos claimed that for every physical book Kindle owners purchase from Amazon they also purchase 1.6 to 1.7 e-books for their Kindle. It seems that the Kindle really gets owners even more involved in reading.

So what's in it for people like you and me that might buy a new Kindle 2? We've done a little research on the rumors and some sites like The New York Times and The Boy Genius Report have some interesting details.

1. According to The New York Times the big feature is the improved responsiveness of the display on the new Kindle. One of the key irritants owners of the Kindle 1 have is that when you click the "Next Page" button the Kindle screen goes dark for a second before the next page displays. The new display uses a new microchip and digital ink technology that - reportedly - does away with this issue.

2. In addition to improving responsiveness for reading, the new display also improves responsiveness for doing things OTHER than reading - for example browsing the Web and working with e-mail. The Kindle 1 Web browser was an "experimental" feature that handled text-based sites best. You could use G-Mail for example, but in the "mobile phone mode" which is primarily text vs. graphics based. The new screen technology seems to remove this barrier.

3. Keyboard is larger - based on "leaked" pictures posted on The Boy Genius Report, the new Kindle 2 keyboard is larger making it easier to work with the keys.

4. The scroll wheel is replaced with a track-ball. Again - checking out the "leaked" pictures of the Kindle 2 it appears the scroll wheel is replaced by a track-ball. We expect this means the way you might interact with the new Kindle 2 screen will be significantly different than the Kindle 1. Rather than using the screen in a "linear" fashion, the track ball will allow you to roam the screen and select text more easily for bookmarks, notes, etc. The new Kindle 2 track-ball might also make it easier to interact with web pages vs. the current scroll wheel.

Let's think about what we'd like to see in the new Kindle 2 as well!

A. Better web browsing - this seems to be covered

B. Built-in Media Player - allow selecting and playing of mp3 files vs. random play

C. Built-in ability to read .pdf files - Adobe .pdf is a universal file format for a lot of e-books. You can now read .pdf files by e-mailing them to your Kindle e-mail address. Google will convert them for a small charge

And the big question - will those people who now have Kindle's on back order get the new Kindle 2 when it is released?

We can only wait until February 9th to find-out!

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